Calls And Lines

Xtel (UK) are able to offer our customers a significantly more cost effective alternative to direct billing from BT and other service providers for phone calls (01,02, calls to mobiles, international and to NON geographic 08 services)

We can also save you upto 30% on line rentals (analogue, ISDN2e and ISDN30e)whilst retaining all existing services.

Xtel can also provide you with the following advantages:

• Savings on business telephone calls and lines still using BT Core Network and Tier One carriers
• Combined billing for calls and line rental
• NO downtime, NO disruption to Services, ONLY SAVINGS.
• Excellent levels of customer service and fault management.
• No queues, multiple departments or foreign call centres
• No set up costs or no auto dialers

Additional Features
Xtel (UK) Ltd can offer you all of the normal Select Services of the BT Network including:

• Call Divert
• 1571 service
• Caller Display
• Presentation Number
• Caller Redirect
• Remote Call Forwarding

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Mobiles

Xtel (UK) operates as an independent dealer supporting all 5 mobile networks and can offer a variety of solutions to support your business.

Mobile Telecommunications is fast developing into a business solution for most SME's incorporating email and office services on the move and with a minefield of solutions cleverly marketed to be as complicated to understand as possible !

Why not talk to our Team of Mobile experts and take the "mystery out of mobile", whether you want hi-tech Blackberry, XDA, Microsoft "push-email" products or just a simple telephone for calling home, our team will provide you with the most cost effective solution, based on truly independent advice.

Service

Have you ever urgently needed professional advice and not known where to look for the right answers? Look no further.

Our expert Customer Service Managers will not only be able to help drill down on the specific problem you have encountered, but will be able to advise you of the likely cost of the repair and, importantly, how soon we can have an engineer on your premises to resolve the fault.

All work has to be signed off by you, the customer, once completed. This must be to your complete satisfaction. All our work is recorded on our computer systems and can be referred to where necessary ensuring that, whichever engineer visits in the future, he has knowledge of your system and previous issues which we have addressed.

We offer annual maintenance contracts on all types of telephone systems whether we have installed them or not.

When moving, or having additional line capacity XTEL will ensure that they are on site on the date required, and will work with BT to minimise any downtime on switchover.

If necessary, XTEL will install/move a system over a weekend, thereby causing no disruption to your staff/customers during the week.

Maintenance Contracts

Sleep easy at night in the knoweledge your business will not collapse should the unthinkable happen - and you have a system breakdown.

XTEL maintain all types of telephone systems covering the CCU (Central Control Unit) the hardware and the cabling. If you find you have a problem, XTEL will respond quickly to identify the fault and initiate necessary repairs. If the fault is covered under the Maintenance Contract this will be free of charge. If outside the terms then the repair will be chargeable at a reduced rate.

Whatever the problem, you can be sure of an urgent response and you will be back in business much earlier than you might expect. Maintenance Contracts are available for a period of one year (renewable) and are costed on the age of the CCU and network, number and type of lines and number of extensions. Surely a relatively small amount of money is worth the peace of mind, knowing XTEL will be there as needed.

All our team of strategically based engineers are professionally trained. Phone our hotline 0845 389 9066, our customer service team are there to help.

Broadband

Email and Data have become the preferred method of communication in most businesses and the increasing need for fast connectivity is a must.

Our Broadband Solutions and associated Networks are used only by business users and can provide some of the fastest, cost effective, un-contended up and download speeds in the industry.

21st Century Networks and VOIP (Voice over Internet Protocol) are becoming a recommended business service facilitated by broadband but need to guarantee the quality of service and speed you expect, is your provider giving you the best service ?

Why not call our Broadband Sales Team on 0845 389 9066 for a comparison now !

CCTV

How secure are your premises and staff? It may not be just the hours of closing that may be a problem ?.

Unfortunately, in today's world the need to secure your business against predators comes 24/7 with an ever increasing threat of both violence and theft from both outside and in.

How many times would it have helped you in your business to push the "replay" button in your office both night and day ?

Xtel (UK) provide some of the most cost effective CCTV solutions available, directly connected to your network or independently secured to give you quick and easy remote access to whats going on "live" in your business.

Have you ever been away on holiday and wanted to look back to head office and see whats going on ?

Allow our CCTV team to explain the benefits and how from £1.00 per day your can protect your business on 0845 389 9066